Libby Hemphill research and posts on social media, collaboration, and related technologies

28Apr/100

Simple Data Sharing

All of my research is collaborative. Even on my "own" projects, I rely on others to help me polish drafts of publications and usually to talk about my data. Getting my colleagues that data is harder than it ought to be. Usually, my data consist of interview transcripts, interview audio recordings, video recordings, and spreadsheets of survey results. I write primarily in Word and LaTeX. So, that leaves me with text data, numerical data, and media (audio/video) data that I need to share with my colleagues. I just checked, and all together, my data, as exists on my hard drive today, measures ~4 GB. I have 12 hours of video yet to rip, so let's call it ~ 15 GB. How should I share it with my colleagues? I've made a table of options, and none is perfect. My favorite, though, is Dropbox because it's so simple.

I have not included any institutional storage systems or sharing options such as Blackboard or CTools. I have also not included Google Groups or Google Docs. Instead, I've focused just on services that let you share data, not collaboration suites or whatever the other stuff calls itself. I've found those to be useless when it comes to sharing video and annoying when it comes to sharing anything else. Annoying means it takes too many steps to upload or download (e.g., Blackboard, CTools) or it ruins my formatting (e.g., Google Docs). Dropbox wins because it works just like a local folder but automatically syncs elsewhere. I'm currently using it for 3 projects and sharing LaTeX, BibTex, Word, Excel, plain text, AVI, MOV, and MP4 files.

Note: I'm ambidextrous and use these services on both Mac and Windows machines. I don't use other platforms.

Data Sharing

Service Space Price Transfer Version
Control
Comments
Dropbox 2GB
50GB
100GB
Free
$9.99mo
$19.99mo
App
Browser
Yes Win! Dropbox syncs files across your computers and with people you grant access. Doesn't care what type of file and allows you to create folders, etc. Interaction is much like Finder or Windows Explorer.
Windows Live Skydrive 25GB Free Browser No Lots of free space, but you have to manage files through the browser, bad for working at home or on any slower connection
Adrive 50GB - 1TB Free - ? Browser (free)
FTP (paid)
No Tons of space, browser management interface is a pain for free users, sharing limited for free users
Box.net 1GB
10GB
15GB/user
Free
$9.99
$15/mo/user
Brower, email, other No Personal use is about the same price as sharing is on other services. More bang for your buck elsewhere.
Amazon S3 Unlimited <$0.15/GB Complicated Yes If you have developer chops and lots of data, may be a good route

28Mar/100

Post Doc survey now open

Dr. Libby Hemphill and Dr. Stephanie Teasley of the University of Michigan, School of Information invite you to be a part of a research study that examines the experiences and preferences of post doctoral researchers (postdocs). The purpose of the study is to understand the kinds of experiences postdocs have and to design better support and training programs for postdocs and their advisors. We are asking you to participate because you are currently a postdoc.

If you agree to be part of the research study, you will be asked to complete a web-based survey about your experiences as a postdoc.  We expect this survey to take 15 to 20 minutes to complete.

At the end of the survey, you will have the opportunity to enter a drawing for one of three $50 Amazon gift certificates. Researchers will not be able to link your survey responses to you, but you will be asked to enter your name and email if you wish to be included in the drawing for Amazon gift certificates. The survey software keeps your identifying information separate from the answers you provide to the survey.

We plan to publish the results of this study but will not include any information that would identify you. We will share anonymous, aggregated data with colleagues at the Arizona State University School of Public Affairs (ASU); Dr. Erik Johnston at ASU will use the aggregated data to inform agent-based models of research labs. These models will also help us understand and improve postdoc experiences.

Participating in this study is completely voluntary. Even if you decide to participate now, you may change your mind and stop at any time. You may choose to not answer an individual question or you may skip any section of the survey.  Simply click “Next” at the bottom of the survey page to move to the next set of questions.

If you have questions about this research study, you can contact Libby Hemphill, Ph.D., University of Michigan, School of Information, 1075 Beal Ave., Ann Arbor, MI 48109, (734) 678-9748,libbyh@umich.edu.

If you have questions about your rights as a research participant, please contact the University of Michigan Institutional Review Board Health Sciences and Behavioral Sciences, 540 E. Liberty, Ste. 202, Ann Arbor, MI 48104-2210, (866) 936-0933 (toll-free), irbhsbs@umich.edu.

By clicking on the link below, you are consenting to participate in this research survey.

Take me to the survey

If you do not wish to participate, click the “x" in the top corner of your browser to exit.

5Jan/100

Pedestrian Tools and Character-driven Science: How Bones Helped Me Rethink My Research

I wrote a memo for myself in which I develop analogies between television shows that involve collaborative science work and my own research on geographically distributed science teams. My goal is to use popularized science to get us to think differently about our own research. I use examples from the forensics drama Bones and data from my current study of post doctoral researchers and their labs to examine how we make sense of scientific collaboration and the tools used to accomplish science. I argue that we should focus more on the pedestrian tools scientists use to accomplish their work and to carefully study the scientists themselves and not just their tasks.

Download the full paper (3.5 pages)

16Sep/090

Building Bridges: A Study of Coordination in Projects

On August 13, I successfully defended my dissertation. Today, I submitted my final, approved version to University of Michigan's institutional repository. That version won't be available until after I receive my degree in December, but you're welcome to read a nearly identical version of my complete dissertation.

Dissertation Abstract
In our efforts to understand how collaborative work can be accomplished, we often turn to discussions of “coordination” for help. However, the concept of coordination is inadequate for explaining the many interdependent processes at work within successful collaborations. In this dissertation, I examined a collaborative construction project – the Woods Avenue Bridge (WAB) Project – with many coordination demands. I used data from this project to develop the concept of adaptive capacity – the set of capabilities a team develops that enable them to adjust to internal and external stresses.

Through analyzing meeting minutes, interview transcripts, and documents the project team developed, I was able to identify behaviors and approaches the team took that may have enabled them to better respond to changes in their environment. I use a specific example of a time when the team successfully redesigned the structure they were building in the field to illustrate the kind of coordination work adaptive capacity enables.

From data about the WAB Project, I identified components of adaptive capacity including perspective taking, multimembership, affect, and social capital. Understanding these components and the adaptive capacity they can develop helps us understand what about a team enables them to accomplish coordination work. Without adaptive capacity, we lack an integrated explanation of the ways in which different components interact and how those components address coordination.

This dissertation contributes to our understanding of how collaborative teams accomplish coordination by refining the concept of adaptive capacity and integrating earlier literatures on coordination, collaboration, and adaptation. The concept of adaptive capacity helps us understand the resources collaborative teams develop that make it possible for them to find flexible and creative solutions to their coordination problems.

1Sep/090

Current Research: Joining Virtual Organizations

People keep asking me what I'm working on now that I've defended my dissertation and moved to Arizona State. The answer is, "research!" More specifically, I'm working on a research project to understand and improve the experience of joining a virtual organization. My colleagues, Erik Johnston and Stephanie Teasley, and I are studying post doctoral researchers who joined (or are joining) virtual science research organizations. I've made a diagram of our research process to make this more clear (click the image for a larger version):
Joining Virtual Organizations Research Project Process

The red parts represent the inductive, qualitative portion of our study. I am primarily responsible for those stages of the project. I am currently collecting data, and that's why that piece looks different. Erik is primarily responsible for the deductive portions, those in blue. This diagram was inspired by process diagrams of grounded theory and deduction from

Gasson, S. (2003) Rigor in Grounded Theory Research: An Interpretive Perspective on Generating Theory from Qualitative Research. In Whitman, M.E. and Woszczynski, A.B., eds. The handbook of information systems research. Hershey, PA: Idea Group.

Gill, J. and Johnson, P. (1997) Research Methods for Managers, 2nd Ed., London: Paul Chapman Publishing.

1Jan/090

Storing, sharing, editing data

I'm starting a new research project on which I collaborate with two other people, one in Ann Arbor, MI and one in Phoenix, AZ. We use Macs and PCs. We have no budget for software. We're likely to have a bunch of qualitative data to keep track of and share.

My first task is to gather some information on potential participants for our study. I've spent enough time working with databases to prefer them to files and folder structures for these purposes. Databases have advantages in that they can store relational information, can sort data, are easy to search, can be viewed and edited by more than one person at a time, the list goes on. Bottom line, I want a database. I starting by building a Drupal site to keep track of the data about those potential participants - who they are, where they are, how to contact them, how they're related to each other, what my thoughts are about them. I ended up abandoning Drupal to build my own MySQL/PHP website that stores and displays the data; I also built insert and edit pages to ease those data functions.

This is my third try-and-abandon with Drupal. I can understand how Drupal might make maintenance easier for non-technical users, but as a quasi-technical user, Drupal gets in my way at every turn. My MySQL database has 9 tables with 2 - 10 fields. I would have to add all <90 of those fields by hand in Drupal. Then, I'd have to create views to see them and views to edit and views to add/insert. How is that better than just building a PHP site myself? If most of the work is during setup, how does Drupal save any time or frustration at all? It seems like Drupal has taken the command line, coding aspects of building my own database-driven site and replaced them with a convoluted web-based GUI. I'm not sure I see the point or the cost savings there.

The real problem here is not that I still haven't found Drupal useful or advantageous. The problem is that I still don't have a great, easy, usable way to enter, edit, store, and share data with my colleagues. Even after I build this mySQL/PHP site by hand, I'll still have to figure out a way to get the data back out so we can analyze it. That opens a whole host of problems whose current solutions such as NVivo and Atlas.ti are expensive ($240 and $119 for students, respectively). Opportunities abound for helping qualitative researchers capture, store, share, and analyze their data collaboratively. What price point would be appropriate here? If you're a researcher, how much would you be willing to pay for a personalized, secure, web-based data sharing solution? Would anyone else even want such a thing?

31Dec/082

Comparing Collaboration Tools

Choosing a tool or set of tools to use when collaborating presents many challenges. Will my colleagues be willing to get yet another login? Will we use just email for communication, or should we make sure some IM or audio is available? How will we share documents?

All the systems included here allow you to store and share files of many types, including images, Stata files, video, etc. Here's a summary of a few of the off-the-shelf options available to people looking for a new online collaboration tool. I'll post more information about each system and how to tell which is right for you. Please feel free to email me if you'd like help planning for and setting up a new collaboration. I'm sure we can work something out.

System View/edit docs White-
board
Chat Video Wiki Platform Login Support Price
CTools     x (text)   X Any UMich Email, phone Free
Groove   X X (text, audio)     PC Groove Online part of Office 2007; $149.95 and up
Basecamp     X   X Any Basecamp or OpenID Email $24/month and up
Vyew   X X (text) X   Any Vyew Online Free/ $6.95/ $13.95 and up per month
Google (combine Docs/Sites/Groups) X   X (text) X   Any Google Online Free
Zoho X   X (text) X   Any Zoho Email/online Free/$50
Adobe Connect   X X (text, audio) X   Any Adobe Email/online $750/month

Honorable mention: eXpresso lets you upload and edit an Excel document together. Support for other Office documents is coming but no timeline is set.

22Nov/082

Becoming Manifesto-y, Telling Stories

A couple weeks ago, my advisor counseled me to make the research statement I was writing for a job application "more manifesto-y."  A few days later, we elected Barack Obama President of the United States, spurring at least one manifesto [story from the Boston Globe]. This week I have watched an embarrassing number of episodes of The West Wing on DVD.  The characters on The West Wing are constanting publicly declaring their intentions.  Today, my brother sent me a Tom Peters manifesto from ChangeThis. Manifesto seems to be the theme of my life for November.

man⋅i⋅fes⋅to

[man-uh-fes-toh]

–noun, plural -toes. a public declaration of intentions, opinions, objectives, or motives, as one issued by a government, sovereign, or organization. (from Dictionary.com)

This definition from Dictionary.com seems to be missing some of the "flair" I normally associate with a manifesto.  For me, a manifesto is not just any public declaration of intentions, opinions, objectives, or motives, but an energetic, empassioned public declaration.  Without passion, it's just a statement.

Why blog this?  Well, I'm worked up.  My guy won the White House.  A close friend wrote something that was entered into the Congressional record and may find a public outlet for other important work.  My brother sent me something from non-academic workplace literature that made me sit up and pay attention while I read.  President-elect Obama. We millions who voted for him. My friend the policy researcher. Tom Peters. These people made public declarations of their opinions and objectives, and they did so with passion.

It seems silly to compare those actions to the kind of effort my advisor asked me to use in my research statement. I don't think I really understood when she told me to "be more manifesto-y."  I definitely improved my statement after that advice, but it did not turn into a research manifesto.  It's probably too early in my career for me to be writing research manifestos.  After all, I need some political capital in order to get a job.  I don't have the protection of tenure to shield me in the event that my manifesto is unpopular.

I don't think my manifesto would be unpopular though.  My manifesto would be about doing research that helps us change the world by working together.  Research that helps us solve problems like AIDS, bioterrorism, crumbling civil infrastructure, and the uncertainty and pain of starting new careers.  Those are the problems the people I study are solving.  My research will be useful to them.  My research will help us work together better.  My research will help us organize our projects so that we can accomplish more together than on our own.  My research will help us feel better about our work, about what we can accomplish, about our relationships with our colleagues.  My research will enable us to get more from ourselves.

That is the research statement I can make here, on my blog, after regaining hope in my country, after watching my friends do their best to change the world, after reading about how to succeed.  I make it here because it's not appropriate for my job packet.  I make it here because while reading #17: Work on Your Story in Tom Peters' manifesto, I was reminded of my frustrations about presenting and discussing academic work.  Tom Peters claims that "he/she who has the best story wins!"  He claims that telling stories is better than simply giving presentations.  I am a great story teller.  Ask my friends or the people who come to my parties.  My friend Caroline, for sure, will vouch for me.  I want so much to believe Tom Peters that being a storyteller will help me succeed.  The trouble is, I'm not sure my audience can handle it.  I'm not sure my conference presentations go over that well when I try to be a storyteller.  I know reviewers get frustrated when I don't stick to intro, method, results, discussion and bullet points.  I'm pretty sure a hiring committee would rather I send them the statement I did than something like the paragraph before this one.

Am I asking too little of my conference audiences, of those hiring committees?  Would I be better off if I showed them the passion I have for the study of collaboration?  I'm not sure.  I do know I want to be more manifesto-y.  The stories about the work I've done and seen could inspire.  I don't know who would listen to them though.  I don't know what audience would match my energy.  The dry, monotonous style of academic publishing, both in print and at conferences, does not lend itself to manifesto.  We academics are reserved; sometimes we are cynical.  When I'm all worked up like this, that reservation, that cynicism is troubling.  I see some value in a cold, passive, rational approach.  I do.  Just not tonight.

31Aug/081

NSF Award

Stephanie Teasley, Erik Johnston, and I teamed up this spring to propose a study of post-docs joining virtual science teams. NSF awarded us funding at the full amount this week. Our project kicks off this September and runs through (at least) August 2010. I'm very excited about this project. To read more about it, visit NSF's site.